When you register to participate in our consumer panel, we may process the following items of personal data about you:
The purpose for which we process your name and the email address that you give us when registering to our consumer panel is so that we can send you emails with information about new products and about our work here at Oliver Twist in general, and so that we can send you requests to receive product samples and to participate in our customer satisfaction surveys. If you do not provide us with your name and email address then we will be unable to send such information to you.
The purpose for which we process your address is so that we can send product samples to you. If you do not provide us with your address then we will be unable to send you the product samples that you have agreed received.
The purpose for which we process personal data that you choose to provide us with in our customer satisfaction surveys is so that we can carry out our surveys and thereby collect statistics on the use of our products and assess how we can improve them.
Our legal basis for data processing is our legitimate interest in sending out emails with the above-mentioned content and in sending out product samples to you. Our legal basis for processing information that is derived from customer satisfaction surveys is our legitimate interest in carrying out such surveys and thereby compiling statistics about the use of our products and assessing how they can be improved.
Your participation in our consumer panel is completely voluntary and you are entitled to deregister yourself from the panel at any time. In order to have yourself removed from the panel please contact us by sending an email to email@example.com or use the deregistration link which you will find at the bottom of our emails.
Your contact details, such as your name, address and email address, will be deleted as soon as you deregister from the consumer panel. Information that you choose to provide us with in our customer satisfaction surveys will be anonymised as soon as we receive a message from you asking that we ensure the data cannot be attributed to you.
Oliver Twist may share your personal data with other companies within the group in which Oliver Twist is included, as well as with collaborating partners, for example when providing IT services. These recipients only process your personal data on our behalf and in accordance with our instructions. Oliver Twist takes all appropriate legal, technological and organizational measures to ensure that your personal data is processed securely, and with an adequate level of security when transferring to, or sharing with, selected recipients of this kind.
Oliver Twist may also share your personal data with other companies who process your personal data independently, outside of our control. We only share your information with these companies in order to fulfill our commitments towards you. When your personal data is shared with these companies, which are independent controllers, your personal data is processed in accordance with what is outlined in these companies’ privacy notices.
Oliver Twist may also share your personal data with government agencies if we are obligated under the law to do so, or on suspicion of criminal activity.
Your personal data will primarily be processed within the EU/EEA, but may also be transferred to a country outside the EU/EEA, such as the United States, for example, if we share your information with other companies within the group in which Oliver Twist is included.
Oliver Twist will only transfer your personal data to a country outside the EU/EEA if there are legal grounds to do so and sufficient guarantees that your personal data will be handled in a lawful manner. In such cases, Oliver Twist takes all appropriate legal, technological and organizational measures to ensure that your personal data is processed securely, and with an adequate level of security comparable to the level of protection offered within the EU/EEA.
Oliver Twist takes the security measures needed to protect your personal data.