Website visitors

What personal data and why?

When you visit https://oliver-twist.com/ (the (“Site”), Oliver Twist collects information about your IP address. Note that certain other companies than Oliver Twist also collect your IP address when you visit the Site, in connection with the use of third-party cookies. How this occurs, and how you can go about limiting or turning off cookies in your Web browser, are described in Oliver Twist’s Information about cookies.

The purposes of us processing your IP address are to prevent infringements, incidents and other misuse of our services on the Site, to run statistics on visitors to the Site, locate country and set language as well as to update and improve the Site.

Our legal basis for processing is our legitimate interest in preventing misuse and in having a properly functioning Site.

Oliver Twist also process your personal data with the purpose of sending you satisfaction surveys.

The legal basis for the processing of your personal data with the purpose of sending you satisfaction surveys is our legitimate interest in being able to complete such surveys in order to make statistics over the use of our products as well as evaluation and improvement of our products.

How long do we save your data?

We save your IP-address for the time necessary for the purposes described above.

We may also save your personal data for a longer time if it is necessary to fulfill a legal obligation that requires processing in accordance with applicable laws, or so that we can establish, enforce, or defend legal claims.

The personal data which you chose to state in our satisfaction surveys are anonymized as soon as we register your answer securing that the information cannot be assigned to you.

Who do we share your personal data with?

Oliver Twist may share your personal data with other companies within the group in which Oliver Twist is included, as well as with collaborating partners, for example when providing IT services. These recipients only process your personal data on our behalf and in accordance with our instructions. Oliver Twist takes all appropriate legal, technological and organizational measures to ensure that your personal data is processed securely, and with an adequate level of security when transferring to, or sharing with, selected recipients of this kind.

Oliver Twist may also share your personal data with other companies who process your personal data independently, outside of our control. We only share your information with these companies in order to fulfill our commitments towards you. When your personal data is shared with these companies, which are independent controllers, your personal data is processed in accordance with what is outlined in these companies’ privacy notices.

Oliver Twist may also share your personal data with government agencies if we are obligated under the law to do so, or on suspicion of criminal activity.

Where do we process your personal data?

Your personal data will primarily be processed within the EU/EEA, but may also be transferred to a country outside the EU/EEA, such as the United States, for example, if we share your information with other companies within the group in which Oliver Twist is included.

Oliver Twist will only transfer your personal data to a country outside the EU/EEA if there are legal grounds to do so and sufficient guarantees that your personal data will be handled in a lawful manner. In such cases, Oliver Twist takes all appropriate legal, technological and organizational measures to ensure that your personal data is processed securely, and with an adequate level of security comparable to the level of protection offered within the EU/EEA.

How do we protect your personal data?

Oliver Twist takes the security measures needed to protect your personal data.

What are your rights?

Read about your rights here.

Contact, questions and complaints

Read about i.a. how to contact Oliver Twist here.

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